How does Spikeball take care of my customer’s broken parts after the sale?Updated a month ago
If you are a reseller and your customer purchases from your store to request a replacement, we can handle the request. You can either refer them to our support team, [email protected] to start their replacement part process, or you can direct them to our parts replacement form:
https://spikeball-q8ni6plzvsx.gorgias.help/en-US/broken-or-defective-parts-425492
As long as your customer can provide proof of purchase, we replace broken parts for free!