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What payment methods do you accept?

Both US and International (Non-US) customers can use most major credit cards, including Visa, MasterCard, American Express, and Discover. To ensure the most secure transactions, our payment processor requires cards to have billing and account informa

How do I use a discount code?

Our discount codes are case-sensitive, so we recommend copying and pasting your unique code into the code box to ensure accuracy. Please be sure that you are entering your code in the discount code box—not the gift card box. Only one discount code ca

I have multiple charges on my card, what should I do?

When you run into errors during checkout (incorrect billing address, incorrect security code, etc.), your bank may place a pending charge on your account for that purchase attempt.  These charges help the bank keep track of attempted transactions on

Why isn't my payment being accepted at checkout?

Our website has various security settings, which can sometimes prevent a credit card from processing. It sounds like you are getting an error due to our security settings. Unfortunately, we are not able to change these settings.The zip code of the sh