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Shipping

Do you offer free shipping?

For orders shipping within the US, we offer free shipping if your order is over $75.00. Using a discount code may void out our free shipping if the code makes it so that the order total is under $75.00. Because of this you may need to choose which op

How long will it take for my order to arrive?

Orders placed Monday-Friday before 12pm CST are typically processed and shipped within 24 hours. Once in transit, orders usually arrive within 3-10 business days. Orders placed on Saturday and Sunday may not be processed until the following Monday. F

Oh no! My address is wrong in my order. Can I change it?

Please contact us at [email protected] ASAP. To ensure that we catch your email and order in time, please provide us with the below information:. Email Subject: "Help Help, I Need To Change My Address!. Email Body: Please include order number, fir

Do you ship internationally?

We do ship internationally!. All orders can be placed on Spikeball.com. If you are located in the US or South America, your order will ship from our US warehouse in Illinois. If you are located in Canada, your order will ship from our 3rd party logis

Do you ship to US military addresses?

100%.  We ship to APOs and FPOs.

Will I have to pay customs, duties, import fees, or additional taxes upon delivery?

When you place your order on Spikeball.com, the shipping cost totals are accurate and include all customs, duties, import fees, or taxes. You should not be charged any additional fees upon delivery. If the carrier is requiring payment upon delivery,

What will my shipping cost be?

Your shipping cost will depend on the delivery address and weight of your order. To determine the shipping costs for your order please add the products to your shopping cart and proceed to check out. Once in the checkout screen you will be prompted t

Can I cancel my order?

If your order has not shipped yet, we can cancel your order and issue a refund. Reach out to us immediately at [email protected], and we will try our best to intercept the order before it is processed and picked up by the carrier. If the order has